Welcome to An Unquiet Mind, a fountainhead of explorations at the intersection of reason and emotion.

Mahendra Palsule

An assortment of stuff I came across in cyberspace, offered second hand, for anyone who may be interested.

  • If you haven’t read it already, Thomas Friedman’s penultimate op-ed 9/11 Is Over, is a must-read.
  • China has now started blocking all RSS feeds as well.
  • A woman has been sentenced to death by stoning in Iran for committing adultery. Kamangir and a group of Iranian bloggers are trying to stop that from happening.
  • Microsoft launches HealthVault, an online repository where consumers can store medical information for free in an encrypted database. For once, Microsoft beats Google to something!
  • Ashok talked about “Collective Intelligence” in the comments discussion on my post “Runaway Train“. Techcrunch reveals that a new site, CrowdChess, has launched. You log on and sign up for a game. Each side is made up of teams of dozens, hundreds or even thousands of people. Anyone on a team can suggest the next move, and the move that gets the most votes is the one that is played out. Like Erick, I too wonder if any number of amateurs can ever beat a grandmaster in this scenario! What do you think?
  • MMP has his own insightful analysis of why he blogs. He has developed an interesting universal model that shows how we all live in blogging CAVES. Check it out.
  • Check out Ashok’s take on the various categories of Indian bloggers to have a healthy laugh at The Blogosphere Zoopedia.
  • A US Senate Judiciary Committee has passed the Free Flow of Information Act. There is still a long way to go and final outcome seems uncertain at this stage. See Are Blogging Journalists Shielded? for background information.
  • The Economist paints a sordid and bleak picture of the challenges involved in revamping Mumbai. A must-read if you care about Mumbai.
  • Financial Times puts Rahul Gandhi’s first populist action after ascending to the Congress secretaryship as the backdrop to describe how political short-termism is hampering retail reforms.
  • I had pondered on a few questions regarding cricket’s status in India in my 10 Thoughts on T20 World Cup Win post. Social psychologist Ashis Nandy has some interesting answers in his interview with Outlook magazine. He says there are only three areas of our life—cricket, cinema (Bollywood) and crime that recognize capability wholeheartedly and unconditionally.
  • I have written about the contempt of court ruling regarding Justice Sabharwal. Vinod Mehta brings greater clarity to the issue and wisely cautions that if the media and the judiciary engage in a war, the only winners will be the politicians.
  • To bring this potpourri full circle back to the US, Rajinder Puri takes on a lot of controversial issues in his take on the decline of the US. Some of his comments resonate with Shefaly’s comments in the discussion on Right To Free Speech: What does it mean?.

Imagine you buy a car that comes with a 2 year warranty on defective parts and 3 free servicing trips. But what if those were valid only if you filled fuel from a specified provider – say Indian Oil or Shell? Or you buy a DVD player or home theater that can only play movies produced by Universal? Sounds ridiculous, right?

I’ve always been surprised how Apple gets away with its restrictive policies while Microsoft gets dragged into court over anti-trust laws for anything and everything. Until recently, you couldn’t run Windows on a Mac, while you could always run even Linux on a PC. You could choose whether you wanted an Intel or AMD processor to power your PC, but no such choice with the Mac, until recently. iPod doesn’t work with anything except iTunes. And the iPhone doesn’t work with any cellular service provider except AT&T.

Apple_iPhone2_270x202 It was one thing with computers, but another with cell phones. The cell phone market is much, much bigger. How long will this restrictive practice of binding you to a specific service provider work? The reasons why Apple did it are clear. Apple gets a monthly revenue cut from AT&T for each iPhone user. Though some say that there are alleged benefits to this restrictive policy, it just doesn’t cut it for me. After all, these revenues are not comparable to what Apple gets from the actual sale of iPhones.

Well, the inevitable has already happened. The iPhone is now unlocked. What this means is that anyone anywhere in the world can buy an iPhone in the US (or get their friends to buy it for them) and use it in their country. Yes, so you can now use the iPhone in India. Read the original Engadget news here. The second image below shows the iPhone working with the T-Mobile service provider in the US.

Is it illegal in the US to unlock your iPhone? Engadget says no, as long as you’re doing it for your personal benefit, and and agree to forego your warranty and Apple support. Predictably, the second team developing such an unlocking software has already received threatening calls from AT&T’s legal team. Being one of the worst service providers in the US in terms of quality, they need to get their act together quickly!

How will the iPhone be marketed outside the US? How can Apple force consumers in Europe and fastest growing cellular phone markets like India to select Apple’s choice of service provider? I just don’t think it’s possible. And if that’s true, can Apple have different marketing strategies for the US and outside the US?Can the iPhone withstand competition if an equally sophisticated telephone were to offer users their choice of providers?iphone-unlocked-01

The Business Standard has just broken a story that has made headlines all over cyberspace. It says the Google Phone, or GPhone, is just two weeks away from an international launch:

Talks are believed to be taking place with Bharti Airtel and Vodafone Essar, respectively India’s first and third largest mobile telephony operators, and state-owned Bharat Sanchar Nigam.
Sources close to the development said a simultaneous launch across the US and Europe is expected, and announcements would be sent to media firms in India and other parts of the world. US regulatory approval, which is expected soon, is the only hurdle that Google is waiting to cross, they added. Google plans to invest $7-8 billion for its global telephony foray.

TechCrunch gives a nice summary of the history of the GPhone rumors and says that a 3G GPhone worldwide release can be a strong competitor to the iPhone. Also see this ComputerWorld article that quotes the Wall Street Journal. If you’re skeptic about whether Google will indeed foray into consumer electronics, or simply want to know how studying a company’s job listings is being used for competitive analysis, I’d highly recommend this Forbes article.

So, will the GPhone kill the iPhone? I believe it can, provided Google comes up with something comparable to the iPhone. And just like Apple eased its restrictive policies with other products, I think it will soon have to warm up to the competition in this case.

Photo Credits: CNET, Engadget.


Share this post :

Here’s some interesting news stories from the past few days.

It’s not 42, like Douglas Adams thought it would be. It’s 26. BBC reports that research has proved that a Rubik’s cube can be returned to its original state in no more than 26 moves. A supercomputer took 63 hours to crank out the proof which goes one better than the previous best solution.

The study brings scientists one step closer to finding the so-called “God’s Number” which is the minimum number of moves needed to solve any disordered Rubik’s cube.

It is so named because God would only need the smallest number of moves to solve a cube. Theoretical work suggests that God’s Number is in the “low 20s”.

Did you know that the world record for solving the Rubik cube was 11.13 seconds? And if you’re interested in this kind of stuff, do you know that the game of checkers is solved? I mean really, solved?

An Ohio man charged with statutory rape says he thought a 13-year-old girl was actually 18. He tried to bring in evidence of her MySpace.com page, which falsely said she was. The appeals court rejected the evidence, and convicted him.

On a lighter note, there were many centuries during which mankind used to keep time using the Sun. Now, Sun was itself 5 days late.

Just like every major candidate for the White House has a health care plan, every major technology company has one, reports the New York Times:

The Google and Microsoft initiatives would give much more control to individuals, a trend many health experts see as inevitable. “Patients will ultimately be the stewards of their own information,” said John D. Halamka, a doctor and the chief information officer of the Harvard Medical School.

More importantly, every major Search Engine is capitulating on the healthcare scenario: Ask.com is offering ’smart answers’, Google is coming up with Google Health! For screen shots of Google Health, see First Google Health Screen Shots.

On another note, I just love Wikipedia, in the sense that it is so transparent! In this context, it is indeed interesting to observe how folks at Fox News and the New York Times have engaged in tweaking and manipulating the content on Wikipedia about themselves and their competitors. This is not just corporate espionage, this is corporate mudslinging!

This shows the empowerment of the public. These corporations or media houses cannot influence the content or description about them in, say, the Encyclopedia Britannica. But when they think they can manipulate Wikipedia, their antics are exposed! Three cheers to open source Wikipedia!


Share this post :

June 1, 2007

India, marketing

2 comments

Mumbai’s dabbawallas never cease to amaze me. They have received temendous publicity in the last few years, mostly because of the Six Sigma certification by Forbes, the Prince Charles visit and wedding invitation, and the support of Virgin’s Richard Bramson.

But this was news to me: “Microsoft has tied up with Dabbawallas to Offer ‘Asliwala PC Offer’. The main aim of this campaign is to spread the awareness about the benefits of genuine Windows software. Under this scheme the leaflets will be distributed to 2 lakh customers of Dabbawallas with the message about the benefits of genuine Windows software.

Against this leaflets customers may buy PC, Laptops, etc from Zenith computers at discounted prices. Dabbawallas will be wearing the T-Shirt and cap of Microsoft Vista – the new operating system recently launched by Microsoft. Your friendly Dabbawalla will be paid Rs. 100/- for every PC or Laptop sold through this scheme.”

Read the original “press release” straight from the Dabbawalas themselves!

I’m so happy to see this 120-year old institution growing more than ever.

In the News

“There is a service called FedEx that is similar to ours – but they don’t deliver lunch.”
Recent New York Times story.

“On a bicycle we are king of the road, We can go down no-entry roads, through red lights. You can’t do that in your car, can you?”
An account from The Independent

Unraveling the Color Coding (From Mumbai’s Amazing Dabbawalas)
Dabba Symbols

Management Gyaan

(From What You Can Learn From A Dabbawala, and Mumbai’s Amazing Dabbawalas)

  • “Error is horror!” In the event of a dabbawalla meeting with an accident en route, alternative arrangements are made to deliver the lunch boxes.
  • The dabbawalas must be extremely disciplined. Consuming alcohol while on duty attracts a fine of Rs 1,000. Unwarranted absenteeism is not tolerated and is treated with a similar fine.
  • Branding: The Gandhi cap serves as a potent symbol of identification in the crowded railway stations. Not wearing the cap attracts a fine of Rs 25.
  • No retirement age, and any person can work till he is fit enough to carry on the tasks required of him.
  • Put the customer ahead of everything else. It is said that when Prince Charles expressed a desire to meet them during his visit in 2003, the dabbawallas requested him to schedule the meeting such that it did not interfere with their mid-day delivery timings.

Quotable Quotes

(From Walk the Talk with Shekhar Gupta, The Indian Express)

  • “Our computer is our head and our Gandhi Cap is the computer cover to protect it from the sun or rain.”
  • “The uneducated have an ability to memorize and retain more as opposed to the educated who are used to writing down everything.”
  • “Till one is 25-30 years old, you can eat anywhere, but after that home cooked food is what suits the the stomach and health.”
  • “Even if someone in their family falls ill, they first deliver the food and then attend to them.”
  • “Our ancestors fought in Shivaji’s army and just the way they had to climb mountains while fighting, we have to climb stairs to deliver the tiffins.”
  • “I made every worker a shareholder. This way they would put in more effort and since everyone is a shareholder, there would be no question of a union or strike.”
  • Q. “Have any of your disputes reached the police or the courts”
  • A. “No, never.”
  • Q. “How did the people in Italy react to you?”
  • A. “They are amazed that uneducated people like us can carry out a business like ours so accurately. They rely on their call centres for every small problem whereas we have to be accurate with our delivery every single time.”

‘Nuff said!